Tips: If you experience slipping straps, loose underbust, or cup gaping or shifting, you may be wearing the wrong size. If you're between sizes, consider your personal fit preference for a snug or relaxed feel. Feel free to contact our customer service team for professional sizing advice.
Size Recommendation (Based on Height & Weight)
Please refer to the chart below to choose your recommended size based on your height and weight:
Size S: Suitable for height 150–165 cm, weight 40–50 kg
Size M: Suitable for height 155–170 cm, weight 50–60 kg
Size L: Suitable for height 160–175 cm, weight 55–65 kg
Size XL: Suitable for height above 165 cm and weight 65–75 kg, or for those who prefer a more relaxed fit
Friendly Reminder: If you’re between sizes, we recommend choosing based on your preferred fit—snug or looser. For shaping styles, we suggest sizing up if you prefer comfort over compression. If you’re unsure, feel free to contact our customer service team for personalized size advice.
Delivery policy
Delivery policy
For In stock items, 2 - 5 days for delivery
For Pre - order items, 2 - 4 weeks for delivery.
貨物尺寸均有機會存在1 - 3 cm 誤差。
照片顏色有機會與實物顏色有小量偏差,
因為衛生原因,所有貨品均不設退換。
如有疑問請連繫客服查詢。
Please allow 1-3cm measuring differs due to manual measurement.
Please note that slight color difference should be acceptable due to the light and screen .
Due to hygiene concerns, we do not exchange or refund for our products.
Welcome to contact us if you have any questions
Exchange policy
Exchange policy
退換政策
尺碼更換政策
不設退款及一般換貨。
僅接受更換尺碼,必須於 7 天內提出,並出示購買收據。
以下商品不設更換:
內衣、襪子等貼身衣物
飾品配件
特價商品
贈品
商品條件要求 商品需保持以下狀態:
未穿著
未洗滌
吊牌及包裝完好
如換貨商品價格較高,需補回差額(以原價計算)。
如換貨商品價格較低,恕不退回差額。
其他條款
ISLAHOLA® 保留所有最終解釋權與決定權。
Exchange Policy
Size Exchange
No refunds or general exchanges.
Size exchange only within 7 days with a valid receipt.
No exchange for the following items:
Intimates (e.g. underwear, socks)
Accessories
Sale items
Freebies
Item Condition
Items must be:
Unworn
Unwashed
Tags and packaging intact
If the replacement item is more expensive, pay the price difference (based on original price).
No refund for items of lower value.
Final Terms
ISLAHOLA® reserves the right to final interpretation and decision.
Pre-order items typically take 2–4 weeks to arrive.
You will be notified via WhatsApp once the item is ready, with options for in-store pickup or SF Express (cash on delivery).
Free shipping for orders over HKD $499 (after discount).
If the waiting time exceeds 1 month, you may choose to: • Exchange for any in-stock product with a value difference of HKD $30 or less; or • Return the item for a full refund at the original paid price.
We apologize for any inconvenience caused and thank you for your understanding.
Find us
Find us
Store locations :
Lai Chi Kok (D2 Place One): Shop 223 , 2/F , D2 Place One, Lai Chi Kok
Mon to Fri : 12 - 8 pm Sat / Sun / PH : 11-8 pm
Kwun Tong: Room 205A, 2/F ,World Interest Building, 8 Tsun Yip Lane, Kwun Tong Hong Kong