Exchange policy
Exchange Policy
Size Exchange
- No refunds or general exchanges.
- Size exchange only within 14 days with a valid receipt.
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No exchange for the following items:
- Intimates (e.g. underwear, socks)
- Accessories
- Sale items
- Freebies
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Item Condition
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Items must be:
- Unworn
- Unwashed
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Tags and packaging intact
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Items must be:
- If the replacement item is more expensive, pay the price difference (based on original price).
- No refund for items of lower value.
Final Terms
- ISLAHOLA reserves the right to make the final decision on exchange requests based on individual circumstances.